Terms & Conditions
Booking is non-refundable, any cancellation or no-show will incur a full booking charge
*Covid 19 Update: Cancellation or changes is free if made 24 hours prior to arrival.
All rates quoted in Ringgit Malaysia are inclusive of 10% service charge. For non-Malaysian guests, rates are subject to an additional tourism tax of MYR 10.00 per room per night, which will be collected upon check-in.
Extra beds are subject to availability and room type. (chargeable at MYR 60.00 each per night)
Credit Card Guarantee is needed and required at the time of booking.
This offer is only valid on The 5 Elements Hotel official website.
The hotel has the rights to change the terms & conditions at any time.